Effective Date: July 2025
Welcome to Luminex Wellness & Aesthetics. By accessing or using our website, scheduling services, or receiving care through our clinic or telehealth platform, you agree to the following Terms & Conditions. Please read them carefully.
1. Medical Disclaimer
All services provided by Luminex Wellness & Aesthetics, including aesthetic treatments, wellness therapies, and telehealth consultations, are intended for wellness and cosmetic enhancement purposes only. The information provided on our website, through consultations, or in any educational materials is not intended to substitute for professional medical advice, diagnosis, or treatment. Always consult your physician or qualified healthcare provider for any health concerns.
2. Eligibility
You must be at least 18 years of age to use our services unless accompanied by a legal guardian and approved by a licensed provider. By scheduling an appointment, you confirm that all information you provide is accurate and current.
3. Appointments & Cancellations
We require 24 hours' notice for appointment cancellations or rescheduling. Late cancellations or missed appointments may result in a cancellation fee. For certain services, deposits may be required and are non-refundable if the cancellation policy is not met.
4. Payment & Refunds
Payment is due at the time of service unless otherwise arranged. We accept most major credit cards and other approved forms of payment. All sales of services, treatments, packages, and products are final. Refunds are not provided for completed services. If you are dissatisfied, please contact our office to discuss your concerns.
5. Memberships & Packages
Membership fees are billed monthly and require a minimum commitment period as outlined in the membership agreement. Unused benefits may roll over where applicable but are non-transferable and non-refundable. Packages are valid for a set duration from the date of purchase and must be used within that timeframe unless otherwise stated.
6. Privacy Policy
Your privacy is important to us. We comply with HIPAA and other applicable privacy regulations. Please refer to our full [Privacy Policy] for information on how we collect, store, and use your personal and health information.
7. Telehealth Services
Telehealth services may be provided through secure digital platforms. By participating in telehealth, you consent to remote evaluation, diagnosis, and treatment. You understand the potential risks and limitations of telehealth and agree to follow any recommendations provided by your practitioner.
8. Results Disclaimer
Results from treatments and therapies vary between individuals. While our services are performed by qualified professionals using FDA-cleared technologies and evidence-based protocols, we cannot guarantee specific outcomes. Ongoing care, adherence to aftercare instructions, and lifestyle factors may influence your results.
9. Right to Refuse Service
Luminex Wellness & Aesthetics reserves the right to refuse or discontinue services for any reason, including inappropriate behavior, non-compliance, or contraindications that may jeopardize client safety or care outcomes.
10. Changes to Terms
Luminex Wellness & Aesthetics may update these Terms & Conditions at any time without prior notice. Continued use of our services or website following such changes indicates your acceptance of the updated terms.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Luminex Wellness & Aesthetics
9851 NW 58th St.,
Doral, FL
33178
305.403.1035
info@acebohealthcenter.com